Please attach the file in your next reply. The Activate license button becomes clickable. In the top right part of the window, click Activate license. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop If your license key has this format XXXXX-XXXXX-XXXXX-XXXXX, follow these steps: From your desktop, click the Malwarebytes icon to open the application. Place a checkmark next to Accept License Agreement and click Next Free cleans up an existing malware infection, like a disinfectant. Premium prevents malware infection in the first place, like a vaccine. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Malwarebytes for Windows comes in two flavors: a free version and a premium version. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
0 kommentar(er)
